About Us
At Flow Fulfilment, we believe growing your business should never be complicated. Our mission is to advise and deliver solutions that make success simple and straightforward.
Our Story
In 2008, husband and wife duo Richard and Helen joined forces with their good friend, Mick, to launch Flow. The goal was to help businesses save money on their mailing and fulfilment, reduce their stress during big projects and ultimately increase their revenue and profits.
Over the last 17 years, we have worked with thousands of marketing-focused businesses, helping with direct mail, product launches, in-store promotions, e-commerce fulfilment, and so much more! From brands like Cadbury's, Jaguar and Disney, through to SMEs, our commitment remains absolute: To work with marketing savvy businesses to solve their problems, assess where they are going wrong, keep them on track, and use our marketing and fulfilment expertise to accelerate their growth.
Our Values
As part of The Flow Group, we have a sound set of values on which we base all our policies and actions. These enable us to serve our clients with win-win outcomes every time.
Core Values
- We’re invested in your growth.
- Working with us should feel effortless.
- We share knowledge, not sales pitches.
Purpose
Our purpose is simple: to guide, support, and equip our customers with the right knowledge and solutions so they can grow their business with confidence.
Brand Promise
We’re here to take the stress out of running your business. Everything we do is designed to make life easier - helping you save time, cut costs, and keep things moving smoothly.
Our Group
The Flow Group Family
At the heart of everything we do is a simple goal: to make our services easier, quicker, and more cost-effective while giving our customers the tools and knowledge they need to grow their business with confidence.
But we don’t stop there. We’re committed to doing business the right way. That’s why we champion sustainable, eco-friendly marketing and fulfilment. In July 2023, we launched Greener Mail and became an accredited Carbon Balanced Printer with the World Land Trust. This means all our brands can now offer carbon-balanced print and packaging, helping our customers reduce their impact while building their business.
Flow Fulfilment
Flow is where it all began. Founded in 2008 as a contract packing company, we’ve grown into a full-service partner offering direct mail, pick & pack, and tailored fulfilment solutions. What sets us apart is our ability to deliver efficient, accurate, and bespoke fulfilment across a wide range of services. That’s why businesses from so many different industries choose to outsource their complex work to us because they know it will be done right. With Flow, our clients gain both cost and time savings, while we stay true to our promise of making things simpler, faster, and greener..
Mr Flyer
Mr Flyer was the first merger we undertook, completed in March 2020. Originally a flyer distribution fulfilment company, it once employed up to 40 people. Today, its model has evolved into that of a marketing agency, specialist expertise in-house, fulfilment outsourced. Now part of The Flow Group, direct mail fulfilment is handled internally, ensuring seamless service. Mr Flyer operates on a consultative approach, competing by adding the most value rather than simply selling. This marketing-focused mindset has earned the company multiple prestigious business awards.
Greener Mail
Greener Mail is our newest and most exciting brand, launched in July 2023. Our aim was simple: to make our services genuinely greener not just a token “plant a few trees” gesture, but truly sustainable solutions that make an immediate difference. With Greener Mail, our clients can create a real, measurable impact. They can see exactly how many kilograms of CO₂ they’ve balanced and how many square metres of endangered tropical habitat they’ve helped protect and restore, making sustainability tangible, meaningful, and easy to achieve.
The Flow Group Founders
Richard Standing
Managing Director
Helen Standing
Head of Finance & HR
Mick Taylor
Head of Warehousing
Bryan Standing
Director
Heads of Departments
Dan Hough
Head of Technology
Buddy Cox
Head of Direct Mail & Production
Rita Kybaite
Head of Compliance
Team Members
Jacob Hazeldine
Gemma Taylor
Slater Barkham-Barnes
Tye Hewson
Jordan Mcdowell
Isaac Calvert
Julie Pearson
Beata Nowak
Alethea Maude
Tony Haigh
Accreditations, Awards & Sustainable Commitments
Flow Fulfilment is a multi-award-winning company. We are ISO9001, ISO14001 and ISO27001 compliant. In addition, we are an accredited member of the DMA (Data & Marketing Association), JICMAIL (Joint Industry Committee for Mail) and the IPIA (Independent Print Industries Association).
Our Green commitments and credentials include, Carbon Balanced Printer with the World Land Trust, SME Climate Hub commitment and Love Paper & Two Sides members.
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Customer Reviews
Flow Fulfilment is trusted by some of the UK’s smartest businesses. Why not join our continually expanding number of customers seeing a strong ROI with us.
